- about us
Contact the destination experts
Prefer to chat to someone before booking your holiday?
Opening hours
Monday to Friday: 9am to 7pm
Saturday: 9am to 5pm
Sunday: 10am to 4pm
Calls are answered live within 15 seconds (2025 avg)
What form of payment do you accept?
We accept debit cards and the majority of credit cards including Visa and MasterCard; You can pay by card by calling our administration team on 01489 866901. Corporate transactions using a business credit card will be charged at 1.6%. You can pay your balance by bank transfer into our NatWest account using the details shown on your invoice; please use your booking reference as the payment reference to enable us to allocate the payment to your booking.
What is your deposit?
We require a deposit of 20% of the booking total. Your balance will be detailed on your invoice and must be paid in full no later than 12 weeks before departure.
If you would prefer to pay your balance in instalments this can be done by calling our administration team on 01489 866901.
Already booked your holiday to Corsica?
Opening hours
Monday to Thursday: 9am to 5.30pm
Friday: 9am to 5pm
Saturday & Sunday: Closed
All our calls are recorded for training purposes and answered live within 15 seconds (2025 avg)
Do I need to provide you with my passport information?
All airlines are required to collect Advance Passenger Information, however some airlines will collect this at the airport when you check in or via their website when you check in online.
If we require you to provide us with your passport information, we will advise you when we send your confirmation invoice. We will require this at least 7 days before travel in order for your tickets to be processed in time. Please visit Manage My Booking to input all Advance Passenger Information or you can call Aftersales on 01489 866970.
When will I receive my travel documents?
These will be sent by email two weeks prior to your travel date and will include a digital travel guide, a summary of your transfers and accommodation, flight details and your airport lounge voucher (if applicable). If you have only booked your accommodation with us, you will also receive all relevant travel information via email.
Check our other contacts
PRESS
TRAVEL AGENTS
CUSTOMER RELATIONS
RECRUITMENT
For all recruitment opportunities, please visit Serenity
- Contact Form
Email our expert team today...
Want to schedule in a call for a time that works for you? Then complete the form below and we’ll be in touch. We’re excited to help you plan your next dream holiday.