- About us
Frequently asked questions
Below, discover some useful information which will help answer common questions often asked by our customers before travelling to Corsica.
Any amendments will be subject to availability and will incur an amendment fee in addition to any difference in costs. This may be in addition to any suppliers' amendment or cancellation fees. Further details can be obtained from our Admin Team on 01489 866933 or via email at [email protected]. Amendments within 14 days of travel are not always possible, and cancellation charges will apply. Should you need to cancel, please advise our Admin Team as soon as possible, preferably by phone.
Both credit and debit cards are accepted in restaurants, shops and petrol stations, however you may want to check prior to making any purchases in smaller towns or villages. Few banks accept sterling.
You can find our full booking terms and conditions here.
France follows the Schengen area rules which will soon be introducing new entry requirements. The EU’s Entry/Exit System (EES) is expected to start in October 2025. It is currently in operation at Calvi Airport. The European Union will inform about the specific start date of the EES before its launch. Read more information on the EU Entry/Exit System.
Travel Information and Authorisation System or ETIAS. If you are travelling on a UK passport or other non-EU/non-Schengen country passport that are visa exempt this will be a bit like an ESTA that you'd apply for when travelling to the USA. It's not a visa, but if you are visiting an EU Schengen zone country for a short stay*, you'll need to register your details before you travel via a quick and easy online form - it'll cost just €7 and will be valid for three years. ETIAS applications aren't open yet, but we'll let you know when the form is live and comes into effect so you can plan ahead.
All of our self-catering properties include a small Welcome to Corsica gift pack for your party. Head to your chosen accommodation page for information on what is included.
When you book a holiday with Corsican Places you will benefit from ATOL protection. This ensures that you won’t lose your money or become stranded abroad in the unlikely event of financial failure.
Travel insurance is a vital aspect to booking a holiday, giving you protection against unforeseen circumstances that could otherwise spoil your holiday. We strongly recommend that you arrange travel insurance at the time of booking to cover you in case you should need to cancel.
We have arranged a scheme with specialists Travel & General Insurance Services Limited who are fully authorised and regulated by the FCA (firm reference number 304788), full details of which can be found on the FCA website: www.fca.org.uk.
Please call Travel & General direclty on 0330 880 3625 for a quote.
All our holidays include at least 20kgs baggage allowance but this will depend on the airline that you are travelling with. Please call us on 01489 866959 to arrange extra baggage allowance.
Please call our Admin Team on 01489 866935 to arrange airport assistance if required.
When you recieve your travel documents, it will include details of when and how you can check-in online for your flight.
When making your booking, you can ask for your seats to be pre-booked or upgraded, otherwise please call our Admin Team on 01489 866935 to arrange this once your booking is confirmed.
Beach towels are provided in all villas. Hotel bath towels are strictly not permitted for beach or pool use, therefore, please take your own.
Out of respect for our owners and their properties, we ask our guests not to smoke inside our self-catering accommodation. This also applies to hire cars. Like the UK, a smoking ban is in place in all public areas across France.
The welfare of our customers is our prime consideration and we are committed to raising the standards of health and safety in our properties and to continue to identify areas where safety can be improved. General safety regulations do vary from country to country and are often less stringent than those that we have come to expect in the UK. It is therefore important to be safety conscious and we suggest that on your arrival you familiarise yourself with your surroundings, read the information file provided, and to speak with your representative if you have any concerns. We hope that by taking these simple steps, this will help to ensure that everybody in your party has a safe and enjoyable holiday.
We are working with the Foreign and Commonwealth Office to do all that we can to help British Travellers stay safe overseas. Visit Foreign, Commonwealth and Development Office website » Their website at FCDO Travel Advice Know Before You Go is packed with essential tips, travel advice and up-to-date country specific information.
Some property owners require a security deposit to be paid in euros to cover any breakages, damage, losses or extra cleaning which may have incurred during your holiday. If a deposit is required to be paod for locally, you will be notified at the time of booking. For other self-catering properties you may be required to pay for a security deposit in the UK.
We ask guests to care for their holiday accommodation as if it were their own and we recommend all clients to purchase travel insurance, which covers for some material damage.
Only guests named on your confirmation are entitled to occupy the accommodation. Please advise us before travel to add guests.
As in most Mediterranean islands, water is in short supply in Corsica, so please use sparingly. At times, water can be temporarily cut off as a result of high demand in the peak summer months. Tap water may be perfectly safe to drink, but many of our properties have a private water supply, so we would recommend that you drink bottled water.
To assist us to improve our service and ensure standards are maintained, we will be most grateful if you would take the time to complete your online holiday questionnaire, which will be included in the welcome home email you will recieve from us upon your return home.
You can email your comments through to [email protected] or alternatively, there is a section on our holiday questionnaire where you can add additional comments.
Key information is included in the arrival instructions section of your online travel guide within your travel documents which will be sent out two weeks prior to your travel date.
Since Britain left the European Union in 2021, things are now a little different when travelling on holiday to Europe.
For your holiday to the EU, please check the information below:
1. Check to see if your passport will still be valid?
If you have a British passport and are planning to travel to an EU country (except Ireland), or Switzerland, Norway, Iceland, Liechtenstein, Andorra, Monaco, San Marino or Vatican City, you must meet the Schengen area rules.
From 12 October 2025, the European Union’s (EU) new Entry/Exit System (EES) will begin. This is a new digital border system that will change requirements for British citizens travelling to the Schengen area.
What is the EES?
The EU Entry/Exit System (EES) is a new electronic system that will replace the current manual stamping of passports when you enter an EU or Schengen Zone country.
What does this mean for me?
You do not need to do anything before you travel and there’s no cost involved. The Advanced Passenger Information (API) form you already complete will be used by the airline to send your details. The first time you enter the EU may take a little longer than usual to pass through border control as you will be asked to provide your biometric data (fingerprints and facial image). Children under 12 years won’t have their fingerprints collected. You can find out more by visiting EU Entry/Exit System – GOV.UK
What is ETIAS?
The European Travel Information and Authorisation System (ETIAS) is an upcoming change affecting travel to EU countries. This means that UK and other non-EU passport holders will need to apply online for authorisation to enter any EU or Schengen Zone country. This will be a bit like an ESTA that you’d apply for when travelling to the USA. It is not a visa, but if you’re visiting an EU or Schengen Zone country for a short stay (up to 90 days in a 180 day period), you’ll need to register your details before you travel via a quick and easy online form – it will cost just €7 and will be valid for three years. The form is currently unavailable and the EU has indicated that the ETIAS is likely to be operational by the last quarter of 2026, so at the moment you do not need to contact us or take any action. You can find out more by visiting ETIAS – What is ETIAS.
Your passport must meet two requirements. It must be:
- less than 10 years old on the day you enter (check the ‘date of issue’)
- valid for at least three months after the day you plan to leave (check the ‘expiry date’)
You can use the Government’s passport checker to see if you need to renew your passport.
2. Ensure you have travel insurance with adequate healthcare cover
We always advise travellers to take out comprehensive travel insurance with sufficient healthcare cover for your individual requirements.
If you have a European Health Insurance Card it will be valid up to its expiry date. If you apply for a card now, you’ll get a new UK Global Health Insurance Card (GHIC) instead of an EHIC. More details here.
3. Make sure you have all the correct documents you need to drive in Europe
A UK driving licence will be valid in the EU and you will not need to obtain an International Driving Permit, except in some instances where you are only in possession of a paper licence or your driving licence was issued in Gibraltar, Guernsey, Jersey or the Isle of Man. For more information, visit www.gov.uk/guidance/driving-in-the-eu.
4. Check your mobile phone company’s policy on data roaming?
Rules around mobile data roaming are changing meaning you may face charges when using your phone abroad, including for making calls, sending messages or using the internet. Check with your mobile phone provider about their data roaming policy.
Other things to be aware of when travelling to Europe
- If you are going on holiday you won’t need a visa for short trips to Europe.
- At border control you may need to show a return ticket and that you have enough money for your stay.
- When going through passport control you may not be able to use the EU or EEA lanes.
- You won’t be able to take any meat, milk or products containing these items into the EU. There are exceptions for powdered baby milk or baby food required for medical reasons.