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Our lines are currently extremely busy, so if you have any questions regarding the current Coronavirus situation, please read our latest update below before calling.
Last updated: 02 July, 08:50
Here is our latest information and travel advice regarding the ongoing coronaviris (COVID-19) situation.
The Foreign and Commonwealth (FCO) is currently advising against all but essential travel to anywhere in the world; we continue to monitior the UK government advice daily and our policies are frequently reviewed. Should your booking to Corsica be affected, rest assured we will contact you to discuss the options available to you. We will prioritise contact with customers in departure order and we thank you for your patience.
Our ATOL and ABTA bonding means that any package holiday booked with us is fully protected in the event that government restrictions are still in place at the time you are due to travel.
In the meantime, please see our FAQs below:
If you are due to travel on or before 25th July 2020, we will contact you as soon as we can to discuss your options.
If you are travelling on or after the 26th July 2020, we are hopeful that the current situation in the UK will have improved to a level at which we will be able to operate your holiday as planned.
If we can provide the holiday as booked but you decide you no longer wish to go, our standard terms and conditions will apply. We will always endeavour to assist our customers and it might be possible to defer your booking to later in the season or to 2021 (additional charges may apply).
If you have a specific reason for not wanting to travel and there are no FCO (Foreign &Commonwealth Office) restrictions in place, we recommend you contact your travel insurers and talk to them about whether you would be covered for cancellation under your policy.
From the 8th June, most people entering the UK will be required to self-isolate for 14 days. The government is due to review this policy every three weeks and we are expecting an update soon.
The FCO currently advises British nationals against all but essential international travel but this advice is being kept under constant review. We are hopeful that as we see the current situation across the UK improve and the number of Covid-19 infections decline, restrictions for entering the UK will be removed, allowing holidays to operate safely this summer.
The package holidays (flight inclusive) or flight only arrangements we sell are protected by ATOL under our Air Travel Organiser’s Licence number . Our accommodation-only holidays are covered by ABTA bonding, which means that the cost of your holiday is underwritten by these trade regulators and your money is protected.
At Serenity Holidays, we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. You have the right to change your preferences with us at any time. Please click here for our full privacy notice.
We endeavor to answer emails in real time during normal office hours.
Sales Consultant, joined 1999
Kerry's favorite villas are Prince Pierre in Calvi & La Citaj in St Florent.
Sales Consultant, joined 2007
Lydia has driven all over the island to enjoy the best views.
Sales Consultant, joined 2001
Debbie's favourite place to stay is a small, pretty seaside village called Algajola.
Anna's favourite visit to Corsica was helping the reps set up for the season.
Sales Consultant, joined 2011
Alison loves Corsica's speciality dish - fresh mussels with lots of sauce.
Sales Consultant, joined 2016
Rosie's highlight was canyoning amid the beautiful Corsican landscapes.
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