British Travel Awards - what do our customers think?

Updated on Oct 04, 2018 by Stacey Parsons

Blog > British Travel Awards - what do our customers think?

Highlighting our Feefo scores and what our customers feel about our service.

With voting for the 2018 British Travel Awards now underway, we’d like to take an opportunity to present to you evidence taken directly from our wonderful customers. Having been nominated for "Best Holiday Company to Western Europe & Ireland", we would of course love to win the award, and if you’re considering placing a vote, hopefully the following evidence will help you make your decision…

 


VOTING HAS NOW CLOSED

 

Feefo scores…

As the world’s most trusted supplier of ratings and reviews, we’re delighted to share that through Feefo, we have a score of 4.7/5. These ratings have been compiled over more than 1,700 reviews received directly from our customers, and it’s safe to say that we’re particularly proud of them!  

 

Customer questionnaires & testimonials…

Upon completion of their holiday, we ask our customers to fill out a questionnaire where they can rate their overall experience with Corsican Places. For the 2015 season and 2016 season, we were rated at 93%.

In 2017, 92% of our customers said they would definitely or probably recommend us, with just 1% of our customers saying they were not likely to recommend us.

As customer service is rooted deep within our company values, we pride ourselves on the quality of service we offer. Here are just a few of the general comments we’ve received through our customer feedback recently:

“Great choices of accommodation, met all our requests and super welcome pack.” – Travelled June 2018

Excellent service would definitely use again​.” – Travelled June 2018

Good clear information before the holiday. Helpful reps at airport and resort​.​” – Travelled June 2018

The staff were wonderful when i was booking they were excellent.  I would recommend to everyone.” – Travelled June 2018

 

 


Image credit: Pawel Kazmierczak | Shutterstock


Choice and flexibility…

In order to make sure we have a holiday suited to each and every holiday-maker, we always endeavour to provide as much choice as possible. In doing so, we’ve built up a large selection of villas, hotels and apartments ranging from budget to luxury, as well as holidays designed for couples, families, walking trips and more. You can visit Corsica.co.uk/holiday-ideas to find out more.


Above: L'Ancre Bleue

 


Above: Hotel U Capu Biancu 

 

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